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How do I cancel Core Health Insurance?

Cancellation Procedures

To cancel Core Health Insurance: 1) request a cancellation form from the plan administrator, and 2) send the completed cancellation request form to the plan administrator. Coverage can only be cancelled upon processing of the executed cancellation form by the plan administrator.

The plan administrator will respond to a request for a cancellation form made by telephone, mail, fax or e-mail as long as enough information is provided to respond (as explained below). 

Only the plan administrator can accept a request for a cancellation form. No one at this Web site (www.corehealthinsurance.net) nor the enrolling agent or navigator may accept a request for a cancellation form. 

INFORMATION REQUIRED - When making the request for a cancellation form, include the policy holder’s name and address, the policy holder’s date of birth, the policy ID number, the date the policy is to be cancelled.

TELEPHONE - (800) 279-2290. Leave a message if a live person is not available. The administrator answers telephone messages within 48 hours.

FAX - The fax number is (608) 755-7955. If cancelling by fax, you may wish to follow-up by telephone by calling 800-279-2290 extension 207 to confirm receipt of your faxed request.

MAIL - The mailing address is SASid, 462 Midland Rd #100, Janesville, WI 53546. If sending a request by mail, use delivery confirmation with the U.S. Post Office to ensure that the request is received at least five days before the billing date. If using an overnight delivery service, keep the tracking information.


Be cautious of losing coverage for pre-existing medical conditions. Core Health Insurance covers pre-existing medical conditions after the policy has been in force for 12 months. If coverage is cancelled it may not be possible to obtain immediate coverage for pre-existing conditions under another policy.

Credit for period of coverage under Core Health Insurance does not transfer to other coverage under a "Certificate of Creditable Coverage".

It is not necessary to cancel Core Health Insurance due to overlapping coverage. Instead, you may wish to simply reduce the cost and level of benefits by changing the plan to a less expensive supplemental coverage in order to preserve your benefits earned through prior time under the plan. (See additional information below).

For policyholder protection and security reasons, coverage cannot be cancelled based on a telephone or email request. Coverage may only cancelled through submission of a completed and signed cancellation form.

Mail or fax the request a minimum of 5 days prior to the monthly billing date to allow time to stop the automatic billing process. (The automatic billing date is the same day of the month that the 1st payment was made).

The cancellation process (for Core Health or any other insurance) is specifically designed to give every opportunity to preserve coverage and encourage longer term personal financial planning. The process is not designed to provide a quick method of stopping an automatic payment due to a temporary cash shortage.

Reducing coverage as an alternative to cancellation

As an alternate to cancelling coverage, it may be more attractive to change the policy from a higher level plan (Platinum or Gold plan) that might have been used as primary coverage to a lower level plan (Silver or Physician plan) as a supplement to other insurance. This preserves the increased coverage benefits earned by having kept the policy for a minimum of 12 months of continuous coverage. To change a policy, simple enroll for new coverage and then after the new policy is issued, cancel the older policy. You will not be charged twice for overlapping coverage. OnlineNavigator is authorized to help with policy conversion options but cannot help with a policy cancellation.

Cancellation Form

Please be sure to Include the policy holder’s signature on the cancellation form.

The completed cancellation form may be submitted by mail, email or fax with using the same instructions as above.

Once the cancellation form is received by the plan administrator, the cancellation will be processed before the next payment is due. Please be sure to give the administrator 5 days advance notice to process the cancellation and stop an automatic bank draft (if applicable).


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OTHER NEW COVERAGE OPTIONS:: Obamacare supplement insurance, and high deductible insurance and a telemedicine plan also administered by SASID are available to help lower the high out-of-pocket expense of Affordable Care Act policies. Read more information, get rates and enroll online.

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Available in Alabama, Arizona, Arkansas, California, Delaware, District of Columbia, Florida, Hawaii, Idaho, Illinois, Indiana, Iowa, Kentucky, Louisiana, Mississippi, New Mexico, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin and Wyoming.

Details of coverage may vary by state.

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Contact the Core Health Insurance administrator's office directly for all verification, billing and claim questions at (800) 279-2290. If no answer, leave a detailed call-back message.

NEW! Core Dental Insurance is now available with medical insurance or as a stand-alone coverage. Either way, we think you will agree this is the best dental insurance available to individuals and families.

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CORE HEALTH INSURANCE IS A SUPPLEMENTAL INSURANCE AND IS NOT A REPLACEMENT FOR OBAMACARE. This insurance is not intended to help members or their employers comply with the provisions of the Affordable Care Act commonly known as the "individual mandate" and does not offer the provisions known as "minimum essential coverage" and will not satisfy the individual responsibility requirements of section 5000A of the Code. Questions about compliance with the Affordable Care Act may be directed to the free consumer assistance program at www.OnlineNavigator.org. Members of the Association of United Internet Consumers (AUIC) have access to this insurance, online discount programs including discount prescription drugs, and educational materials. As a member of AUIC, you are eligible for exclusive rates and plans. AUIC membership is available at time of insurance enrollment.

This web site is independently owned and managed by Tony Novak operating under the trademarks "Freedom Benefits", "OnlineAdviser" and "OnlineNavigator" at P.O. Box 333, Newport NJ 08345.Telephone (800) 609-0683, Email tnovak@freedombenefits.net. DO NOT USE THIS TO COMMUNICATE WITH CORE HEALTH INSURANCE. Opinions expressed are the sole responsibility of the author and do not represent the opinion of any other person, company or entity mentioned. Tony Novak is not an agent, broker, producer or navigator for any federal or state health insurance exchange but may provide advice, reviews and referrals to these official resources. Novak is compensated as an accountant, adviser, affiliate consultant, marketer, reviewer, endorser, producer, lead generator or referrer to some of the commercial companies listed on this site. Information is from sources believed to be reliable but cannot be guaranteed. "Core Health Insurance" is a brand owned by SASid, not related to the operator of this web site but marketed under a producer license agreement.